Student Support Advisor

Students' Union

The Support team is responsible for supporting students’ academic success. This includes ensuring the student voice is heard and acted on through good advice, support, casework and advocacy.

Role

The purpose of this post is to provide confidential and impartial support and advice to University of Brighton students mainly on academic issues, complaints and some general wellbeing issues. The post holder will support and advise students to help them navigate academic processes and University procedures, ensuring high levels of customer service and casework management.

Your general duties will include:

1. Work in a manner which reflects the values and democratic structure of the Union as shown in the Union’s Articles and Strategic Plan.
2. Adhere to all Brighton Students’ Union policies and procedures.
3. Ensure the delivery of a positive image of the Union, both internally and externally by displaying high standards of professionalism, politeness, conduct and service.
4. Undertake such other duties as may reasonably be expected given the incumbent’s qualifications and experience.
5. Participate in and take ownership of their induction, departmental staff meetings and be responsible for undertaking duties with full regard for others within the conditions of employment detailed in the Staff Handbook.
6. Assist in key events and activities.

To apply for this role, please click on the following link: https://bsu.staffsavvy.me/apply/position/student-support-advisor