View All Vacancies

Course Administrator - internal only

School of Business and Law

Location:  Brighton - Moulsecoomb
Salary:  £23,487 to £26,341 pro rata
22.5 hours per week
Closing Date:  Tuesday 07 December 2021
Interview Date:  To be confirmed
Reference:  BU5020-21-398

Are you an experienced administrator with a strong customer service focus?  Then we would love to hear from you.

You are invited to join our course administration team in the School of Business and Law, where you will work with staff and students to provide effective and professional administration for a group of courses.  This role encompasses a full range of administration and support across the student lifecycle to ensure the delivery of high-quality user-focussed services including: handling enquiries; providing information and advice on University-wide services; policies and procedures; and administrative support for course teams. 

Additionally, part of your role will be to provide an efficient and effective reception and enquiry service for students, staff, visitors and other external stakeholders, adhering to agreed customer service standards. High levels of accuracy and attention to detail will be required as you will also be responsible for the accurate and timely maintenance of student, curriculum and assessment records using relevant university IT systems.  To be successful in this post you should have:

  • Experience of delivering a broad range customer-focussed enquiry and support services
  • Experience of carrying out a range of organisational and administrative duties
  • The ability to produce written communications and documents clearly, concisely and grammatically correct
  • Ability to use Microsoft Office computer programs to a high standard
Email details to a friend
Further details:

The University is committed to an inclusive environment which embraces equality and diversity in our working, learning, research and teaching environment. We particularly encourage applicants from a Black, Asian and Minority Ethnic (BAME) background because the university is underrepresented by BAME staff.

Further information about working for us, as well as the wide range of benefits we offer, can be found in the working with us section of our vacancies page.


Login

Login

Forgotten Details

Register

Stonewall Top 100 Employer 2019, Stonewall Diversity Champion, Race Equality Charter Bronze Award - Race Charter, Athena Swan Bronze Award - ECU Gender Charter, Disability Confident Employer