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Agent Conversion Officer - Internal Only

Marketing & Communications

Location:  Brighton - Moulsecoomb
Salary:  £31,236 to £34,610 per annum
Closing Date:  Sunday 15 March 2026
Interview Date:  To be confirmed
Reference:  MK5274-26-034

This is an exciting opportunity to join our dynamic International team as an Agent Conversion Officer, where you will play a central role in turning applications into enrolments.

In your new role you will use your expertise in international student recruitment to shape the journey of students from across the world and deliver a seamless experience for agent-referred students.  You will lead on key operational processes that drive application conversion, working closely with marketing and recruitment colleagues to improve systems, strengthen agent engagement, and use data to identify opportunities for growth.  

From managing agent communications to analysing performance trends, your work will directly influence international student success.  At the University of Brighton, we have a strong commitment to internationalisation and student experience, and you’ll be part of a supportive, inclusive and globally focused community where collaboration and innovation are genuinely valued and see the real impact of your work students’ lives and journey.

To be successful in your new role you should have:

  • Strong administrative, analytical problem-solving skills
  • Excellent interpersonal and communication skills
  • Experience of customer-facing work, ideally with international stakeholders.
  • Understanding of the UK higher education sector and/or international student recruitment processes

This role is offered on a full-time (37.0 hours per week) basis; however, we welcome applications form people seeking to job share. After an initial training period there will also be the ability for some home working under our Agile Working Framework. The University offers a wide range of benefits and opportunities for career development.

Please see the attached job description and person specification for full details of this role, and if this sounds like your next career step, then we would love to hear from you!

Further details:
Job Description

The University is committed to creating and maintaining an inclusive environment for all staff regardless of age, disability, family or caring responsibilities, gender identity, marital status, pregnancy or maternity, race, religion or belief (including non-belief), sex and sexual orientation. We embrace equality and diversity in our working, learning, research and teaching environment and are committed to maintaining a supportive and inclusive community. We particularly encourage applicants from Minority Ethnic backgrounds because the University is under-represented by Minority Ethnic staff.

For the vast majority of our roles we operate an agile working system, with time split between working on campus and at the employee's home. It is the University's expectation that home working will take place within the UK.

Further information about working for us, as well as the wide range of benefits we offer, can be found in the working with us section of our vacancies page.


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